Van Moorsel, Guillaume

Client value models provide a framework for rational library planning (or, phrasing the answer in the form of a question). [electronic resource] - Medical reference services quarterly 2005 - 25-40 p. digital

Publication Type: Journal Article

0276-3869

10.1300/J115v24n02_03 doi


Consumer Behavior
Data Collection--methods
Libraries, Medical--organization & administration
Planning Techniques
United States