Scheele, Kathleen L <br/><br/>
Thoughtful change. A service excellence focus for a billing system conversion.  [electronic resource] 

 -  MGMA connexion  Feb 2005 
 - 34-7 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>1537-0240 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Accounts Payable and Receivable<br/>Ambulatory Care Facilities--organization & administration<br/>Arizona<br/>Humans<br/>Institutional Management Teams<br/>Job Satisfaction<br/>Organizational Case Studies<br/>Patient Satisfaction