TY  - GEN
AU  - Markgren,Susanne
AU  - Ascher,Marie T
AU  - Crow,Suzanne J
AU  - Lougee-Heimer,Haldor
TI  - Asked and answered--online: how two medical libraries are using OCLC's QuestionPoint to answer reference questions
SN  - 0276-3869
PY  - 2004///0603
KW  - Cooperative Behavior
KW  - Electronic Mail
KW  - Internet
KW  - Libraries, Medical
KW  - organization & administration
KW  - New York
KW  - Software
N1  - Publication Type: Journal Article
UR  - https://doi.org/10.1300/J115v23n01_02
ER  -