TY - GEN AU - Cottam,Paul TI - Empathetic approach achieves more PY - 2003///0811 KW - Ambulatory Care Facilities KW - organization & administration KW - Conservation of Energy Resources KW - Contract Services KW - Economic Competition KW - Efficiency, Organizational KW - Facility Design and Construction KW - Maintenance KW - Organizational Culture KW - Organizational Innovation KW - Private Sector KW - State Medicine KW - United Kingdom N1 - Publication Type: Journal Article ER -