TY - GEN AU - Hildebrandt,David E AU - Westfall,John M AU - Smith,Peter C TI - After-hours telephone triage affects patient safety SN - 0094-3509 PY - 2003///0408 KW - Answering Services KW - statistics & numerical data KW - Emergencies KW - Health Care Surveys KW - Humans KW - Practice Patterns, Physicians' KW - Primary Health Care KW - Remote Consultation KW - Safety KW - Telephone KW - Triage KW - methods N1 - Publication Type: Journal Article ER -