TY - GEN AU - Sidhu,Mandeep AU - Berg,Kent AU - Endicott,Carola AU - Santulli,William AU - Salem,Deeb TI - The Patient Visits Program: a strategy to highlight patient satisfaction and refocus organizational culture SN - 1070-3241 PY - 2002///1122 KW - Academic Medical Centers KW - organization & administration KW - Attitude of Health Personnel KW - Boston KW - Communication KW - Decision Making, Organizational KW - Hospital Administrators KW - psychology KW - Hospital Bed Capacity, 300 to 499 KW - Hospital-Patient Relations KW - Humans KW - Institutional Management Teams KW - Interviews as Topic KW - Leadership KW - Medical Staff, Hospital KW - Organizational Case Studies KW - Organizational Culture KW - Patient Satisfaction KW - Patient-Centered Care KW - Program Development KW - Quality of Health Care KW - Total Quality Management KW - methods N1 - Publication Type: Journal Article UR - https://doi.org/10.1016/s1070-3241(02)28064-5 ER -