Harter, James K Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. [electronic resource] - The Journal of applied psychology Apr 2002 - 268-79 p. digital Publication Type: Journal Article; Meta-Analysis ISSN: 0021-9010 Standard No.: 10.1037/0021-9010.87.2.268 doi Subjects--Topical Terms: Consumer BehaviorEfficiency, OrganizationalHumansJob SatisfactionOrganizational Culture