TY - GEN AU - Collins,Brian TI - Meeting employee expectations: exploring change through employee feedback SN - 0022-0892 PY - 2002///0910 KW - Communication KW - Feedback KW - Humans KW - Institutional Management Teams KW - Job Satisfaction KW - Leadership KW - Organizational Innovation KW - Personnel Management KW - Total Quality Management N1 - Publication Type: Journal Article ER -