TY - GEN AU - Seybold,P B TI - Get inside the lives of your customers SN - 0017-8012 PY - 2001///0531 KW - Commerce KW - organization & administration KW - Consumer Behavior KW - Internet KW - Marketing of Health Services KW - Models, Organizational KW - Planning Techniques KW - United States N1 - Publication Type: Journal Article ER -