TY - GEN AU - Charles,E TI - [Improving the caring relation] SN - 1293-8505 PY - 2000///0914 KW - Anxiety KW - prevention & control KW - Communication KW - Humans KW - Needs Assessment KW - Nurse Anesthetists KW - psychology KW - Nurse-Patient Relations KW - Patient Satisfaction KW - Perioperative Care KW - methods KW - Total Quality Management N1 - Publication Type: Journal Article ER -