Allen, L W <br/><br/>
Developing a patient complaint tracking system to improve performance.  [electronic resource] 

 -  The Joint Commission journal on quality improvement  Apr 2000 
 - 217-26 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>1070-3241 
<br/><br/><label>Standard No.: </label>10.1016/s1070-3241(00)26016-1  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Database Management Systems<br/>Health Care Surveys<br/>Humans<br/>Institutional Management Teams<br/>Patient Care--standards<br/>Patient Satisfaction<br/>Total Quality Management