TY  - GEN
AU  - Dean,A M
TI  - The applicability of SERVQUAL in different health care environments
SN  - 0735-9683
PY  - 1999///0818
KW  - Adult
KW  - Australia
KW  - Factor Analysis, Statistical
KW  - Female
KW  - Health Care Sector
KW  - Health Care Surveys
KW  - Health Services Research
KW  - methods
KW  - Humans
KW  - Male
KW  - Marketing of Health Services
KW  - Quality Assurance, Health Care
KW  - Rural Health Services
N1  - Publication Type: Journal Article; Research Support, Non-U.S. Gov't
UR  - https://doi.org/10.1300/J026v16n03_01
ER  -