The applicability of SERVQUAL in different health care environments. [electronic resource]
- Health marketing quarterly 1999
- 1-21 p. digital
Publication Type: Journal Article; Research Support, Non-U.S. Gov't
0735-9683
10.1300/J026v16n03_01 doi
Adult Australia Factor Analysis, Statistical Female Health Care Sector Health Care Surveys Health Services Research--methods Humans Male Marketing of Health Services Quality Assurance, Health Care--methods Rural Health Services