TY - GEN AU - Berry,T B TI - Using benchmarking to support performance improvement efforts SN - 1060-5487 PY - 1999///0203 KW - Benchmarking KW - methods KW - Efficiency, Organizational KW - Information Management KW - standards KW - Medical Records Department, Hospital KW - organization & administration KW - Models, Organizational KW - Planning Techniques KW - Quality Indicators, Health Care KW - Total Quality Management KW - United States N1 - Publication Type: Journal Article ER -