TY - GEN AU - Rosselli,V R AU - Moss,J M AU - Luecke,R W TI - Improved customer service boosts bottom line SN - 0735-0732 PY - 1990///0110 KW - Accounting KW - Consumer Behavior KW - economics KW - Financial Management KW - Financial Management, Hospital KW - Hospital Bed Capacity, 500 and over KW - Hospital-Patient Relations KW - Insurance Claim Reporting KW - Patient Credit and Collection KW - United States N1 - Publication Type: Journal Article ER -