TY  - GEN
AU  - Pollack,M
TI  - Program sparks chain reaction of courtesy for patients, staff
SN  - 0882-1577
PY  - 1986///0107
KW  - Boston
KW  - Consumer Behavior
KW  - Hospital Bed Capacity, 300 to 499
KW  - Patient Advocacy
KW  - Personnel, Hospital
KW  - education
N1  - Publication Type: Journal Article
ER  -