D'Augelli, A R <br/><br/>
The verbal helping behavior of experienced and novice telephone counselors.  [electronic resource] 

 -  Journal of community psychology  Jul 1978 
 - 222-8 p.  digital 
<br/><br/> Publication Type: Comparative Study; Journal Article 
<br/><br/><label>ISSN: </label>0090-4392 
<br/><br/><label>Standard No.: </label>10.1002/1520-6629(197807)6:3<222::aid-jcop2290060304>3.0.co;2-5  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Counseling<br/>Evaluation Studies as Topic<br/>Humans<br/>Mental Health Services<br/>Pennsylvania<br/>Professional-Patient Relations<br/>Student Health Services<br/>Telephone<br/>Volunteers