TY - GEN AU - Hughes,J M TI - The cost of poor quality: an opportunity of enormous proportions SN - 0898-2759 PY - 1998///1028 KW - Benchmarking KW - Cost Control KW - Efficiency, Organizational KW - economics KW - Financial Audit KW - Financial Management, Hospital KW - methods KW - Guidelines as Topic KW - Hospital Costs KW - Management Audit KW - Planning Techniques KW - Process Assessment, Health Care KW - Product Line Management KW - Total Quality Management KW - United States N1 - Publication Type: Journal Article ER -