TY - GEN AU - Heatherley,S S TI - Key performance indicators to assess laboratory operations. Action-packed benchmarking with HBSI (HBS International Inc.) SN - 0888-7950 PY - 1998///1117 KW - Benchmarking KW - methods KW - Diagnostic Tests, Routine KW - economics KW - Efficiency, Organizational KW - Industry KW - Joint Commission on Accreditation of Healthcare Organizations KW - Laboratories KW - Medical Laboratory Personnel KW - Quality Assurance, Health Care KW - Quality Indicators, Health Care KW - Software KW - Time and Motion Studies KW - Washington N1 - Publication Type: Journal Article ER -