TY  - GEN
AU  - Byerly,L D
TI  - How patients define "service"
SN  - 0882-1577
PY  - 1996///0905
KW  - Focus Groups
KW  - Hospital-Patient Relations
KW  - Humans
KW  - Missouri
KW  - Patient Satisfaction
N1  - Publication Type: Congress
ER  -