Byerly, L D <br/><br/>
How patients define "service".  [electronic resource] 

 -  Health progress (Saint Louis, Mo.)   
 - 96, 95 p.  digital 
<br/><br/> Publication Type: Congress 
<br/><br/><label>ISSN: </label>0882-1577 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Focus Groups<br/>Hospital-Patient Relations<br/>Humans<br/>Missouri<br/>Patient Satisfaction