TY  - GEN
AU  - Campbell,D M
TI  - Developing a successful call center: one hospital's story
SN  - 1066-906X
PY  - 1998///1007
KW  - Computer Communication Networks
KW  - organization & administration
KW  - Florida
KW  - Hospital Bed Capacity, 500 and over
KW  - Hospital Information Systems
KW  - Hospital-Patient Relations
KW  - Humans
KW  - Information Centers
KW  - Nurse Practitioners
KW  - Organizational Case Studies
KW  - Patient Education as Topic
KW  - Program Development
KW  - Quality Control
KW  - Telecommunications
KW  - Telephone
KW  - trends
KW  - Triage
N1  - Publication Type: Journal Article
ER  -