Campbell, D M <br/><br/>
Developing a successful call center: one hospital's story.  [electronic resource] 

 -  Healthcare information management : journal of the Healthcare Information and Management Systems Society of the American Hospital Association  1998 
 - 97-105 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>1066-906X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Communication Networks--organization & administration<br/>Florida<br/>Hospital Bed Capacity, 500 and over<br/>Hospital Information Systems--organization & administration<br/>Hospital-Patient Relations<br/>Humans<br/>Information Centers--organization & administration<br/>Nurse Practitioners<br/>Organizational Case Studies<br/>Patient Education as Topic<br/>Program Development<br/>Quality Control<br/>Telecommunications--organization & administration<br/>Telephone--trends<br/>Triage--organization & administration