TY - GEN AU - Whynes,D K AU - Reed,G TI - Importance-performance analysis as a guide for hospitals in improving their provision of services SN - 0951-4848 PY - 1996///0212 KW - Contract Services KW - economics KW - Decision Making, Organizational KW - Economic Competition KW - Efficiency, Organizational KW - England KW - Family Practice KW - Hospitals, Public KW - organization & administration KW - Marketing of Health Services KW - standards KW - Models, Statistical KW - Outcome Assessment, Health Care KW - Planning Techniques KW - Quality of Health Care KW - statistics & numerical data KW - State Medicine N1 - Publication Type: Journal Article; Research Support, Non-U.S. Gov't UR - https://doi.org/10.1177/095148489500800407 ER -