The missing ingredient?  [electronic resource] 

 -  International journal of health care quality assurance  1994 
 - 28 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>0952-6862 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce--standards<br/>Consumer Behavior--statistics & numerical data<br/>Interviews as Topic<br/>Total Quality Management--statistics & numerical data<br/>United States