McDermott, R F <br/><br/>
Service comes first: an interview with USAA's Robert F. McDermott. Interview by Thomas Teal.  [electronic resource] 

 -  Harvard business review   
 - 116-27 p.  digital 
<br/><br/> Publication Type: Interview 
<br/><br/><label>ISSN: </label>0017-8012 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Communication Networks<br/>Consumer Behavior<br/>Humans<br/>Insurance Carriers<br/>Management Information Systems<br/>Military Personnel<br/>Motivation<br/>Organizational Objectives<br/>Personnel Management--methods<br/>United States