TY - GEN AU - Robbins,W T TI - TQM (total quality management): a glimpse at the future of quality control SN - 1048-4167 PY - 1990///0628 KW - Consumer Behavior KW - Forecasting KW - Hospital Administration KW - standards KW - Quality Assurance, Health Care KW - organization & administration KW - United States N1 - Publication Type: Journal Article ER -