Bopp, K D <br/><br/>
How patients evaluate the quality of ambulatory medical encounters: a marketing perspective.  [electronic resource] 

 -  Journal of health care marketing  Mar 1990 
 - 6-15 p.  digital 
<br/><br/> Publication Type: Journal Article 
<br/><br/><label>ISSN: </label>0737-3252 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication<br/>Consumer Behavior--statistics & numerical data<br/>Evaluation Studies as Topic<br/>Factor Analysis, Statistical<br/>Female<br/>Hospital Bed Capacity, 300 to 499<br/>Humans<br/>Male<br/>Outpatient Clinics, Hospital--standards<br/>Outpatients--psychology<br/>Professional-Patient Relations<br/>Quality of Health Care<br/>Surveys and Questionnaires<br/>United States