Switchboard simulation to improve productivity and customer service. [electronic resource]
Producer: 19970505Description: 65-72 p. digitalISSN:- 1043-1721
- Computer Simulation
- Consumer Behavior
- Group Practice -- organization & administration
- Hawaii
- Hospital Communication Systems -- organization & administration
- Hospitals, Group Practice -- organization & administration
- Humans
- Models, Statistical
- Operations Research
- Personnel Staffing and Scheduling -- standards
- Poisson Distribution
- Software
- Workload
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Publication Type: Journal Article
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