Learning from past complaints to improve the care of patients. [electronic resource]
Producer: 20060711Description: 26-8 p. digitalISSN:- 0954-7762
- Benchmarking -- organization & administration
- Humans
- Needs Assessment -- organization & administration
- Nurse's Role
- Patient Satisfaction
- Risk Management -- organization & administration
- State Medicine -- organization & administration
- Total Quality Management -- organization & administration
- United Kingdom
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Publication Type: Journal Article
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