Redesign for patient satisfaction.

Silberzweig, J

Redesign for patient satisfaction. [electronic resource] - Journal of nursing care quality Dec 1996 - 25-33 p. digital

Publication Type: Journal Article

1057-3631

10.1097/00001786-199612000-00006 doi


Hospital Bed Capacity, 100 to 299
Hospital Restructuring
Humans
Inservice Training
Job Description
Massachusetts
Nurse-Patient Relations
Nursing Assistants--education
Nursing Service, Hospital--organization & administration
Patient Satisfaction--statistics & numerical data
Personnel Selection
Program Development
Program Evaluation
Workforce