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Dealing with complaints: procedural changes.

Griffiths, P

Dealing with complaints: procedural changes. [electronic resource] - Professional nurse (London, England) Apr 1996 - 451-2 p. digital

Publication Type: Journal Article

ISSN: 0266-8130

Subjects--Topical Terms:
Hospital-Patient Relations
Humans
Models, Organizational
Patient Satisfaction
State Medicine
United Kingdom

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