Relating patient satisfaction to waiting time perceptions and expectations: the disconfirmation paradigm.

Thompson, D A

Relating patient satisfaction to waiting time perceptions and expectations: the disconfirmation paradigm. [electronic resource] - Academic emergency medicine : official journal of the Society for Academic Emergency Medicine Dec 1995 - 1057-62 p. digital

Publication Type: Journal Article

1069-6563

10.1111/j.1553-2712.1995.tb03150.x doi


Data Collection
Discriminant Analysis
Emergency Service, Hospital--trends
Humans
Models, Theoretical
Patient Satisfaction
Time Factors