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Beyond Patient Satisfaction: Optimizing the Patient Experience.

Hefner, Jennifer L

Beyond Patient Satisfaction: Optimizing the Patient Experience. [electronic resource] - Advances in health care management Oct 2019

Publication Type: Journal Article

ISSN: 1474-8231

Standard No.: 10.1108/S1474-823120190000018010 doi

Subjects--Topical Terms:
Benchmarking
Hospitals
Humans
Patient Safety
Patient Satisfaction
United States

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