Outpatient satisfaction: the role of nominal versus perceived communication.

Beckett, Megan K

Outpatient satisfaction: the role of nominal versus perceived communication. [electronic resource] - Health services research Oct 2009 - 1735-49 p. digital

Publication Type: Journal Article; Research Support, Non-U.S. Gov't; Research Support, U.S. Gov't, P.H.S.

1475-6773

10.1111/j.1475-6773.2009.01001.x doi


Child
Child, Preschool
Communication
Consumer Behavior
Cross-Sectional Studies
Female
Humans
Infant
Male
Office Visits
Parents
Perception
Professional-Family Relations
Socioeconomic Factors