An ergonomic evaluation of a call center performed by disabled agents.

Chi, Chia-Fen

An ergonomic evaluation of a call center performed by disabled agents. [electronic resource] - Perceptual and motor skills Aug 2008 - 55-64 p. digital

Publication Type: Comparative Study; Journal Article

0031-5125

10.2466/pms.107.1.55-64 doi


Adult
Computer Terminals
Cumulative Trauma Disorders--diagnosis
Persons with Disabilities--psychology
Ergonomics--methods
Evaluation Studies as Topic
Female
Humans
Male
Man-Machine Systems
Middle Aged
Musculoskeletal Diseases--diagnosis
Occupational Diseases--diagnosis
Occupations--statistics & numerical data
Risk Factors
Surveys and Questionnaires
Taiwan--epidemiology
Task Performance and Analysis
Telephone
Workplace--psychology