Thoughtful change. A service excellence focus for a billing system conversion.

Scheele, Kathleen L

Thoughtful change. A service excellence focus for a billing system conversion. [electronic resource] - MGMA connexion Feb 2005 - 34-7 p. digital

Publication Type: Journal Article

1537-0240


Accounts Payable and Receivable
Ambulatory Care Facilities--organization & administration
Arizona
Humans
Institutional Management Teams
Job Satisfaction
Organizational Case Studies
Patient Satisfaction