Achieving 'sustained customer satisfaction'.

Frate, M A

Achieving 'sustained customer satisfaction'. [electronic resource] - Occupational health & safety (Waco, Tex.) Feb 2001 - 66-7, 77 p. digital

Publication Type: Journal Article

0362-4064


Commerce--standards
Consumer Behavior
Guidelines as Topic
Organizational Objectives
Reference Standards
Total Quality Management
United States