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Improving patient services through a professional shopper program.

Gombeski, W R

Improving patient services through a professional shopper program. [electronic resource] - Journal of health care marketing Sep 1986 - 64-8 p. digital

Publication Type: Journal Article

ISSN: 0737-3252

Subjects--Topical Terms:
Consumer Behavior
Hospitals--standards
Ohio
Pilot Projects

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