Importance-performance analysis as a guide for hospitals in improving their provision of services.

Whynes, D K

Importance-performance analysis as a guide for hospitals in improving their provision of services. [electronic resource] - Health services management research Nov 1995 - 268-77 p. digital

Publication Type: Journal Article; Research Support, Non-U.S. Gov't

0951-4848

10.1177/095148489500800407 doi


Contract Services--economics
Decision Making, Organizational
Economic Competition
Efficiency, Organizational
England
Family Practice--economics
Hospitals, Public--organization & administration
Marketing of Health Services--standards
Models, Statistical
Outcome Assessment, Health Care
Planning Techniques
Quality of Health Care--statistics & numerical data
State Medicine--economics