Developing a successful call center: one hospital's story. [electronic resource]
Producer: 19981007Description: 97-105 p. digitalISSN:- 1066-906X
- Computer Communication Networks -- organization & administration
- Florida
- Hospital Bed Capacity, 500 and over
- Hospital Information Systems -- organization & administration
- Hospital-Patient Relations
- Humans
- Information Centers -- organization & administration
- Nurse Practitioners
- Organizational Case Studies
- Patient Education as Topic
- Program Development
- Quality Control
- Telecommunications -- organization & administration
- Telephone -- trends
- Triage -- organization & administration
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Publication Type: Journal Article
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